Rental Policies
FAQ
Delivery
  • All deliveries are made to a single location, ground level drop off point, unless
    previously arranged and billed.
  • Our delivery fees do not include set-up or take down of equipment. If desired,
    arrangements must be made prior to delivery or pick-up.
  • Please check and count all items upon delivery with the driver.
  • If no one is available to receive the equipment our count must be accepted.
Cleaning
  • Items returned excessively dirty will be charged, based on amount of labor needed to
    clean items.
  • Shake linens free of debris, confetti, etc., do not launder.
  • All china and glassware must be rinsed.
  • Please return glasses to rack in the same manor they were delivered: stems up, rims
    down.
Pick-up
  • Items must be stacked and returned in the same manor they were delivered.
  • Missing and damaged items will be billed based on the driver count established upon
    delivery.
  • The customer is responsible for the items from time of delivery to time of return.